For providers
Recommend Tivsy
What to tell your customers, and why it means fewer support messages for you.
Tivsy carries no channels and no catalogue. It plays what your customers already pay you for — an M3U link, an Xtream Codes account, or a media server they run at home. There is nothing to partner on and nothing to sign: if the app is good for your subscribers, recommend it.
Why it is safe to recommend
It cannot compete with you
Tivsy ships empty. No bundled playlists, no directory, no search across other people's services, and no way for a viewer to find a source inside the app. Every channel a customer sees is one you gave them. A player that also sells content is a player that eventually competes with the provider recommending it; this one structurally cannot.
It respects your connection limit
Most packages allow one stream at a time. Tivsy reads the number your panel reports and paces its own failover against it, waiting longer before trying a second address on a single-connection account — because the old connection has not been released yet, and jumping straight to the next one is what gets a customer's account refused. It also says so in plain words when a stream is refused, instead of telling them their password is wrong.
It reads what your panel already declares
Catch-up, connection limits, expiry dates, series structure, posters and plots: everything comes from the fields your panel publishes. Where a field is missing, the app shows nothing rather than guessing — so a subscription without an archive shows no replay control, and nobody writes to you asking why a button does not work.
What it will save you
Fewer "it says my password is wrong" messages
When a panel refuses a stream on a one-connection package, Tivsy says another device is using it. When a subscription has lapsed, it says so with the date your panel reported. Those two account for a large share of what reaches a provider's support inbox, and both are answered before the customer opens their email.
It warns before the subscription ends
Three days before the expiry date your panel reports, the app tells the customer. Renewals that happen before service stops are renewals you do not have to chase.
One app for iPhone, iPad and Apple TV
A universal purchase, in eleven languages, with favourites and playback positions syncing between a customer's own devices through their iCloud. One set of instructions covers every Apple device they own.
What to send your customers
Paste this into your welcome email, and replace the bracketed part with whatever you send them:
Setup text
To watch on your iPhone, iPad or Apple TV, install Tivsy from the App Store. Open it, choose “M3U URL” (or “Xtream Codes” if we sent you a username and password), and paste the details below. Everything else is automatic — your channels, films and programme guide will appear in a minute or two.
[your line, or username / password / server address]
The honest part
It is free, with advertising
Tivsy is complete and free. Advertising appears on browsing screens and never over playback; a one-off purchase removes it. Your customers are not asked to pay us for anything they already pay you for.
There is no partnership and nothing to sign
We do not resell, host, aggregate or endorse any service, and we cannot help a customer find one. There is no affiliate scheme and no fee in either direction. If the app makes your subscribers happier, recommending it is the whole of the arrangement.